article
The 'Learning Bureaucracy': New United Motor Manufacturing, Inc
Adler, Paul S. "The 'Learning Bureaucracy': New United Motor Manufacturing, Inc." In Research in Organizational Behavior, vol. 15, edited by Barry M. Staw and L. L. Cummings, 111-94. Greenwich, CT: JAI Press, 1993.
Why this matters here
Adler's NUMMI study shows that high performance came from structured routines, training, trust, and the standing to surface problems—not from removing organization. The World We Make Together takes that finding into a broader question: what does a system assume people can contribute, and who is allowed to make defects visible before they travel?
