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AFTER CERTAINTY

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The Performance Management Revolution.

Cappelli, Peter, and Anna Tavis. "The Performance Management Revolution." Harvard Business Review, October 2016.

Why this matters here

Cappelli and Tavis document why many employers abandoned annual appraisals and forced rankings for frequent, development-focused conversations—and why score-based machinery proved sticky. When Incentives Become the Moral Language uses that contrast: even as appraisal rituals change, residual ratings and calibration can still become the moral language of workforce decisions until comparability substitutes for authored judgment.