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AFTER CERTAINTY

article

Psychological Safety and Learning Behavior in Work

Edmondson, Amy C. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 2 (1999): 350–383.

Why this matters here

Edmondson’s research links psychological safety to learning behavior in work teams: people speak up about errors and concerns when the interpersonal climate makes that risk tenable. When Others Look to You extends the finding from team climate to leadership signal—what leaders dismiss, absorb, or leave unaddressed teaches others what is tolerated. The book’s operational claim is that silence and non-intervention travel as instruction, especially as settings scale beyond immediate face-to-face correction.