book
The Checklist Manifesto: How to Get Things Right
Gawande, Atul. The Checklist Manifesto: How to Get Things Right. New York: Metropolitan Books, 2009.
Why this matters here
Gawande’s Checklist Manifesto treats checklists and related protocols as tools that keep skilled people reliable under pressure, not as substitutes for judgment. How Serious Systems Learn places that practice inside high-reliability constraint: cross-checks and handoffs preserve capability when uncertainty would otherwise erode it.
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