book
Bureaucratic Justice: Managing Social Security
Mashaw, Jerry L. Bureaucratic Justice: Managing Social Security Disability Claims. New Haven, CT: Yale University Press, 1983.
Why this matters here
Mashaw’s Bureaucratic Justice studies Social Security disability administration as a system that can produce careful, rule-bound outcomes—and still distribute hardship—without requiring villains who break the rules. When Accountability No Longer Expires cites that pattern for harm produced by systems acting as intended, then explained well enough to endure. The source is an administrative-law analysis of bureaucratic justice; the book asks what happens when legitimacy needs only an explanation, not a reckoning.
