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The Social Identity Theory of Intergroup Behavior.

Tajfel, Henri, and John C. Turner. "The Social Identity Theory of Intergroup Behavior." In Psychology of Intergroup Relations, 1979.

Why this matters here

Tajfel and Turner's social-identity theory analyzes how people categorize themselves and others into meaningful groups. The chapter cites this mechanism where a conflict begins assigning people fixed identities rather than treating their comments as situated judgments.