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AFTER CERTAINTY

book

Organizational Learning II: Theory, Method, and Practice

Argyris, Chris, and Donald A. Schon. Organizational Learning II: Theory, Method, and Practice. Reading, MA: Addison-Wesley, 1996.

Why this matters here

Organizational Learning II distinguishes performance that looks effective from learning that keeps effectiveness real over time. When Others Look to You uses that contrast to ask which results preserve the conditions for later correction—and which only look successful from a distance.